KasiD Township Delivery Service Cancellation Policy

Effective Date: August 2022

At KasiD Township Delivery Service, we strive to provide flexible and convenient delivery options for our customers. We understand that plans can change, and we aim to accommodate your needs. Below is our cancellation policy, which outlines the terms and conditions under which you can cancel your order and the implications of doing so.

1. Cancellation Time Frame:

• Before Dispatch: Orders canceled before they are dispatched for delivery are eligible for a full refund. We encourage customers to cancel as early as possible to avoid any charges.
• After Dispatch but Before Delivery: If you cancel an order after it has been dispatched but before it is delivered, you may be subject to a cancellation fee to cover the costs of rerouting the delivery personnel. The exact fee will depend on the timing of the cancellation and the distance the delivery personnel has traveled.

2. How to Cancel:

• To cancel an order, please contact our customer service team immediately with your order details. The quicker you inform us, the more likely we can prevent any unnecessary charges.

3. Refunds for Cancellations:

• For eligible cancellations, refunds will be processed directly to your KasiD Wallet. You can use these funds for future purchases or services with KasiD Township Delivery Service.

4. Cancellation Fee:

• A cancellation fee may apply if the order is canceled after dispatch. This fee compensates for the logistical costs incurred up to the point of cancellation. We will provide the exact fee structure at the time of cancellation.

5. Non-Cancellable Items:

• Certain items or services may be non-cancellable due to their nature, such as custom-made products or urgent deliveries. We will clearly mark these as non-cancellable at the time of purchase.

6. Last-Minute Cancellations:

• Cancellations made very close to the scheduled delivery time are more likely to incur a fee, as the order is likely already on its way.

7. Modification of Cancellation Policy:

• KasiD Township Delivery Service reserves the right to modify this cancellation policy at any time. Any changes will be effective immediately upon posting the updated policy on our platform.

8. Contact Us:

• If you have any questions or need assistance with canceling an order, please contact our customer service team. We are here to help ensure your experience is as smooth and accommodating as possible.

We understand that flexibility is important, and we aim to provide that with our cancellation policy. Thank you for choosing KasiD Township Delivery Service, and we look forward to serving you.